In-company training

Practical quality training using cases from your own organisation.

Who it is for

Managers, quality teams and operational teams.

What is included

• Quality culture and patient safety culture
• Root-cause analysis: 5 Whys, Ishikawa, FMEA and 8D
• Lean and PDCA applied to services and healthcare
• Internal auditor for management systems
• AI applied to quality management, with judgement

Outcome

Teams able to use the tools in their real work, not just in the classroom.

How I work

With the SINCRO Method: situate and understand first, then identify what is critical, normalise and involve people, review every month and leave the system running without depending on me. Scope and price are agreed after a first conversation.