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SINCRO Assessment

Twelve questions, three minutes. Find out whether your quality system works the same at every site or depends on who is on shift. No sign-up required.

Question 1

S1. Do you have an up-to-date picture (from this year) of how your key processes work at each site?

Question 2

S2. Do you know your baseline indicators (complaints, incidents, satisfaction) from data rather than impressions?

Question 3

I3. Have you written down the risks and requirements (legal, standards, customers) you cannot fail?

Question 4

I4. Has management agreed this year's three quality priorities?

Question 5

N5. Are critical processes carried out the same way at every site, shift or team?

Question 6

N6. Can anyone find the current procedure they need in under two minutes?

Question 7

C7. Are there quality champions at each site or area, beyond the head-office team?

Question 8

C8. Do operational teams suggest improvements and know what happened to them?

Question 9

R9. Do you review indicators every month in a meeting where decisions are made?

Question 10

R10. Are complaints and customer feedback analysed by process and turned into actions with an owner and a date?

Question 11

O11. Would an external audit tomorrow be passed without extraordinary preparation?

Question 12

O12. Would the system keep working the same if the quality lead were away for a month?

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    Does your organisation need quality to work the same everywhere?

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    Free assessment · 3 min